Track Your Order

The status of any order placed with Framed Muse can be looked up below.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Before you start

Both details are in your confirmation email — the order number at the top, and the email address it was sent to.

Reading the status

Expect processing for 1-2 business days, then dispatch, then courier movement over 3-8 business days.

The first courier scan can take several hours to appear. A status that has not moved on the day of dispatch is normal and not a sign of a problem.

No updates?

Where a parcel stops moving past the expected 3-8 business days, tell us on welcome@framedmuse.shop or +91 7991815375.

If tracking says delivered but nothing has reached you, check with neighbours and the building security desk first, then write to welcome@framedmuse.shop the same day.

For the full delivery terms read the Shipping Policy; to start a return see the Return & Refund Policy.

What the courier does

Couriers call ahead. An unanswered phone is the commonest cause of a failed attempt, so keep the number on your order reachable.

For a COD parcel, the full amount is due in cash on delivery. Please keep it ready.